Refund & Cancellation Policy

1. Scope

Consulting Pedia is operated by Social Eye, registered in Pakistan, with its business address at B1, Plot No. 81-B SMCHS. Contact us at info@consultingpedia.com or +1 (813) 551-3041.

This policy applies to paid online listings and account memberships purchased for Consulting Pedia. No physical goods are sold or shipped.

2. 14-day refund window

You may request a refund within 14 calendar days of your initial purchase or a renewal charge. Requests received within this window qualify for a full refund of the amount paid for that purchase. We do not require a reason, though feedback is welcome. This policy does not limit statutory withdrawal, refund or other consumer rights.

3. Requesting a refund

Email info@consultingpedia.com with the subject 'Refund request', your account email, order or invoice reference and payment date. Do not send full card numbers, passwords or other sensitive payment details. We may ask for sufficient information to locate and verify the order.

Refunds are returned through the original payment provider and payment method. After confirmation, timing depends on that provider and your bank; we will communicate the available timing for your transaction. If an order was actually sold through Paddle, you may also contact Paddle using the billing-support link in your receipt. Paddle's buyer terms and applicable law govern that transaction where they take precedence.

4. Cancellation and annual renewals

To cancel or prevent renewal, email info@consultingpedia.com with your account email and order reference, or use the subscription-management link supplied by your payment provider if available. Cancel before the next scheduled renewal to prevent a further charge. Automatic renewal applies only if expressly disclosed and accepted before purchase.

Cancelling future renewal normally leaves access active until the end of the paid term. If a purchase is refunded, paid access for that purchase ends when the refund is confirmed. Refunds outside the 14-day window are not normally provided for unused portions of a term, except where required by law, applicable provider terms, or a remedy for a service we failed to supply.

5. Delivery problems and mandatory rights

If paid access is not delivered as agreed, a charge is duplicated or unauthorized, or the service is materially different from what was sold, contact us promptly. We will investigate and provide a correction or refund as appropriate. Mandatory consumer rights remain available even after the 14-day window.